Returns & Exchanges

At Something Went Wrong, we believe your gear should never hold you back, which is why we offer a 30-day window for returns on all performance equipment and apparel. If your purchase didn't meet your athletic standards, we are committed to making it right with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the sports gear you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the equipment is unused and in its original condition.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our team inspects the returned gear, we will process your refund or ship out your new exchange items within 5-7 business days.